How Soft and Hard Bounces Damage Email Campaigns—and How to Prevent Them
Email marketing remains one of the highest-ROI digital channels—but only when your emails actually reach the inbox. One of the biggest obstacles standing between your message and your audience is email bounces . Whether it’s a soft bounce or a hard bounce, repeated delivery failures can quietly damage your campaigns, harm your sender reputation, and reduce overall ROI. In this blog, we’ll break down how soft and hard bounces impact email campaigns , why they’re dangerous if ignored, and—most importantly— how to prevent them . What Is an Email Bounce? An email bounce occurs when an email cannot be delivered to the recipient’s mailbox and is returned by the receiving mail server. Internet Service Providers (ISPs) and email servers classify bounces into two main types: Soft Bounces – Temporary delivery issues Hard Bounces – Permanent delivery failures Understanding the difference is critical because each affects your campaigns in different ways. Soft Bounc...